ICA Smart Services The Ultimate Guide To ICP Smart Services In UAE

The Federal Authority for Identity, Citizenship, Customs, and Ports Security has been facilitating tourists, returning residents, and UAE Citizens through its smart channel ICA Smart Services, now called (ICP Smart Services) by providing services such as vaccine registration, Emirates ID check and visa check.

In the past, when it was hectic to explore and travel UAE on your own, now, with the help of ICP Smart Services, it has become too easy to do it. ICP Smart Services has made everything too simple, and now you can search for everything you want just by going to the official ICP website.

Today, we’ll walk you through the ICP Smart Services website and how you can use the various services available on it.

(Note: Please note that ICA Smart Services is now called ICP Smart Services).

Last year on 14th November 2022, the Federal Authority for Identity, Citizenship, Customs, and Ports Security discontinued the eDirham service, and now the payments will be managed by the Ministry of Human Resources (MOHRE).

Now, the UAE Government is encouraging citizens to use alternative payment methods, including Mastercard, Visa card, Apply Pay, and Google Pay services, to keep up with the innovative service methods being introduced and adopted in the world.

Recommended: Explore what to do when you receive Emirates ID Returned for Modification Status.

ICA Smart Services is a centralized platform for all UAE Citizens, GCC nationals, and Expats where they can access important information regarding Emirates ID, Visa services, Payments Info, and other important information. You can visit the ICA Website anytime, and it is accessible 24/7.

Every individual category-related information is available on ICP Website, such as:

Now, ICP Smart Services has updated some of its guidelines in order to facilitate the citizens and residents of UAE. Let’s have a look at them.

All of these services are accessible either via the official website or through the UAEICP App. Also, have a look at the consequences of not renewing Emirates ID.

Let’s get started with the check and enquiry service via ICP’s website.

Once your UAE Visa has expired and you haven’t renewed it even after the grace period, you’ll be charged a fine of 50 AED per day, and it’s mandatory to clear your fines before leaving UAE.

In order to check your overstay fine and visa fine inquiry, follow the steps below.

Don't forget to explore How to Get ICA Approval with QR Code? - A Complete Guide.

ICP Smart Services also provides you with the option with which you can easily check your Emirates ID Status online without going anywhere else.

Follow the steps below to check your ID card status.

You can also do Visa Validity Check through ICP Smart Services if you have a visa for Abu Dhabi, Ajman, Ras AL Khaimah, Sharjah, Umm Al Quwain, or Fujairah. Follow the steps below to get started.

If you have a Dubai Visa, you can do your Dubai Visa Check at GFRFAD Website. Make sure to provide accurate details while checking your validity.

You can also track your UAE Visa Application Status through the ICP website if you’ve applied for Abu Dhabi, Ajman, Ras AL Khaimah, Sharjah, Umm Al Quwain, or Fujairah visas.

Make sure to follow the steps carefully.

Also, explore how you can do Dubai Fine Check.

Now, you can also update your personal details online while using the ICA Smart Services website.

If you have changed your Emirates Number, then it’s important to change your number on your Emirates ID as well as you’ll be receiving important updates and texts regarding Emirates services on your mobile.

You can easily change your mobile number in Emirates ID. For a detailed procedure, click on the below link.

According to the UAE Government, if there’s any change in your personal details, you must notify the Federal Authority for Identity, Citizenship, Customs, and Ports Security within 30 days from the date of the change.

It can either be any change in name (wife’s name) after the marriage in case of some nationalities. You can update the details online on the ICP website or through UAEICP App available on Google and iOS Stores without any need to submit any physical documents.

Please note that a fee of 100 AED will be charged to update your personal details via ICP Website, which is mandatory for all UAE Citizens, GCC Nationals, and Expats. You can also track your emirates id through ICP at Emirates ID Tracking.

According to resources, now there’s no need for pre-entry registration on the ICP website while traveling to UAE. Anyhow other requirements must be followed.

In order to visit UAE, you must be fully vaccinated, and you’ll need to provide proof of a negative PCR test within 14 days before entering UAE. In order to submit the proof, you can submit your details either on the ICP website or using Al Hosn App.

Follow the details to get started.

While it’s optional to provide the COVID-19 result if you want to access the green pass, which is necessary to visit public places in UAE, make sure to undergo the Covid-19 test.

Once you’ve entered the details of your vaccine at the ICP website, you’ll receive a link to download the Al Hosn App, or you can also download it manually from Google Play Store or iOS App Store.

Upon entering the airport or via ICP’s website, you’ll receive your Unified Identification Number (UID Number). You’ll need to register at the Al Hosn App using your UID and mobile numbers.

Once you enter the details, you’ll receive an OTP on your mobile. Enter the OTP on your app, and you’ll be registered. Now, you can check your Covid-19 status, test results, vaccine information, and other information.

Once everything is done, you’ll receive a QR Code in your email, with which you’ll just need to scan your QR code at bus stations and metro, and your details will be fetched automatically.

Let’s have a look at some of the other important services which can also be accessed via iCA Smart Services.

You can also apply for UAE Golden Visa through the online portal of the ICP website. New visa rules in UAE have been introduced, and the tenure of the golden visa has been increased as well.

Follow the steps to apply for UAE Golden Visa.

For more information about UAE Golden Visa, visit New Visa Rules in UAE.

ICP’s official app, UAEICP, has also been officially launched on Google Play Store and iOS App Store, where you can also access the same services that you can access on the ICP’s official website.

ICP’s Service Centers have been installed all over the UAE. You can visit anyone near you. We’ve shared a list of service centers in various cities.

Dubai

Sr. No.	Name	Location	Contact No.	Working Hours
1	Federal Authority for Identity And Citizenship	Khalifa City, P.O. Box: 47999, UAE	+971 2-495-5555	–
2	Rashidiya Customer Happiness Center	Dubai – Al Rashidiya District – behind the Rashidiya Council – opposite, Mohammed, Noor Boys School, Dubai	600522222	07:00 – 17:00 (Sunday – Thursday)
3	Ras Al Khaimah Customer Happiness Center	Ras Al Khaimah – Al Dhait area – behind the Traffic and Licensing Department Ras Al Khaimah	600522222	07:00 – 20:00 (Sunday – Thursday)
4	Muhaisnah Customer Happiness Center	Al Muhaisnah 2 area, next to the Medical Fitness Center, next to Al Qusais Cemetery, Dubai	600522222	Working hours for women are 7:00 – 20:30 & Men’s working hours are 7:00 – 4 am

Abu Dhabi

Sr. No.	Name	Location	Contact No.	Working Hours
1	Sweihan Office	Abu Dhabi – Sweihan- Sweihan Municipality Building, Abu Dhabi	600522222	07:30 – 14:30
2	Mussafah Customer Happiness Center	Abu Dhabi – Mussafah Industrial Area – behind the Preventive Medicine Center, Abu Dhabi	600522222	07:00 – 14:00 (Sunday – Thursday) Only Accepts Male Customers
3	Madinat Zayed Customer Happiness Center	Western Region – Bank Al Etihad, 2nd floor, Madinat Zayed, Abu Dhabi	600522222	07:30 – 14:30 (Sunday – Thursday)
4	Liwa Customer Happiness Office	Western Region – Integrated Services Center (TAMM) Liwa Branch, Abu Dhabi	600522222	07:30 – 14:30
5	Shahama Customer Happiness Office	Abu Dhabi – Shahama – Medical Fitness Examination Center building in the city of Shahama, Abu Dhabi	600522222	07:30 – 14:30

Sharjah

Sr. No.	Name	Location	Contact No.	Working Hours
1	ICA Sharjah	Sajaa Industrial Area – Sharjah – United Arab Emirates	+971 6 536 9911	–
2	Sharjah Customer Happiness Center	Sharjah – Al Rahmaniyah District – Bridge 6 – next to the Human Resources Department, Sharjah	600522222	07:300 – 17:00 (Sunday – Thursday)

In order to contact ICP, there’re several options. You can contact them at their official website, or you can call them at 600-522-222. You can also get in touch with ICP at their email address at [email protected].

Various Customer Happiness Centers have also been installed all over the UAE, where you can get in touch with their customer agents and ask your queries.

If you’re residing in Dubai, you can contact Amer Service Centers for your queries at 800 5111. If you’re currently outside the UAE, you can contact Amer Services at +9714-313-9999.

A complete guide on ICA Smart Services has been explained above, and how you can use the ICP Smart Services to benefit yourself by availing the services while residing in UAE. Everything has been explained above, and still, if you face any difficulty in using any service, contact us through our contact form, and we’ll help you sort out your problem.